Food truck pre-orders
QueueJump is a pre-order system built for UK food trucks. Customers order online, pay in advance and collect at your pitch or next event.
If you run a food truck and want to serve more customers without longer queues, this is built for you.
Plan for the rush
Food truck service moves fast and events are unpredictable. Queues build quickly. Orders get shouted across the hatch. Cash and card handling slows everything down. Busy periods lead to missed sales and stressed staff.
With a small team and limited space, you need to control when orders arrive and how many the kitchen can handle.
From menu to collection
QueueJump lets customers order before they reach your truck. They scan a QR code, choose a collection slot and pay securely online.
Simple menu setup
Add your items, set prices and organise your menu in minutes. Update it any time from your dashboard.
Stripe payments direct to your account
Customers pay securely online when they order. Funds go straight to your Stripe account with no middleman.
Session-based ordering for events
Open and close ordering windows around your trading schedule. Perfect for markets, festivals and one-off events.
Live order dashboard
See incoming orders in real time. Mark items as ready and keep your kitchen running smoothly.
Clear collection times
Customers choose a collection slot when they order. You know exactly when each order needs to be ready.
Keep your menu, trading schedule and collection orders together, whether you return to a regular pitch or serve a one-off event.
Built for speed
Food trucks are built for speed. Collection-only ordering keeps service tight and predictable.
You serve more customers per hour
Pre-paid, timed orders mean less waiting and faster handoffs at the hatch.
You reduce queue pressure
Spread demand across collection slots instead of dealing with a single rush.
Your service stays manageable
Set order limits for each slot and pause new orders when your kitchen needs time to catch up.
You can plan your costs
A monthly subscription, a 1.5% platform fee per order and separate Stripe processing fees.
A pitch-by-pitch setup
Create your outlet, add a menu, then save each trading location with a map pin and collection directions. A service session connects the menu, location and trading times for that pitch or event.
Publish a Friday market session and a Saturday event separately. Customers choose an available service and collection time from the same branded ordering page. They do not need to install an app.
- Use item sizes, required choices and paid extras for your actual menu.
- Add and maintain allergen declarations before publishing the menu.
- Set when ordering opens, the cutoff, collection-slot duration and orders per slot.
- Share the ordering link before the event, and a QR code at the pitch.
Capacity you can explain
For example, six orders per 15-minute collection slot gives a theoretical ceiling of 24 orders per hour. This is an illustrative setting, not a claim about your truck’s output. A family order can take longer than a single meal.
Start below the throughput your team has demonstrated and leave room for walk-up customers. Review the order mix after service before raising the limit. Pausing new ordering does not cancel existing orders or payment checkouts already created.
Choose a collection-slot limitKnow your costs
Solo is £20 per month for one active outlet, plus a 1.5% platform fee on each order total. Stripe processing fees are separate. At £1,000 of orders in a month, the subscription and platform fee total £35 before Stripe processing.
You can prepare your menu for free. Verify payments before live ordering and check your billing page for trial availability. Ongoing trading requires a paid plan.
See worked cost examplesBefore you start
Can I take pre-orders before an event?
Yes. Configure when ordering opens for the session, publish it, and share your ordering link before trading starts. Customers pay online and choose an available collection slot. Ordering stops according to the session’s cutoff settings.
Can I use different menus and locations?
Yes. Save your menus and trading locations, then select the menu and location for each service session. The same food-truck outlet can trade at different pitches; plan limits apply to active outlets, not the number of saved locations.
Do customers need an app?
No. Customers open your ordering link or scan its QR code in their phone’s browser. They choose a service and collection slot, select menu items, and pay through Stripe.
Does QueueJump provide delivery drivers?
No. Collection works on its own. If your business also provides its own drivers, you can enable optional local delivery and configure its radius, charge and minimum food basket. QueueJump does not supply drivers or live vehicle tracking.